Ravenscroft College logo
Back to Home

Level 4 Programme

OTHM Level 4 Diploma in Health and Social Care Management

Build the knowledge, confidence, and managerial skills needed for progression in health and social care.

This qualification is designed to equip learners with the underpinning knowledge, understanding, and practical skills required for a career or further study in the health and social care sector at a managerial level.

It combines theoretical and practical learning in equality, diversity, professional development, patient assessment, resource management, communication, and health and safety.

Learners studying health and social care management
Ofqual-regulated qualification
Qualification Number: 610/0784/5
120 credits
1 year duration
1,200 Total Qualification Time (TQT)
600 Guided Learning Hours (GLH)
Equivalent to HNC / Year 1 of a UK Bachelor's degree
Assessment by coursework
Pass / Fail grading
Language of assessment: English

Overview

About the Qualification

The OTHM Level 4 Diploma in Health and Social Care Management is intended for learners who want to progress into management roles or continue their academic journey within the health and social care sector.

The qualification develops industry-relevant knowledge and practical competence, enabling learners to apply what they study in real work settings and future managerial responsibilities.

Structured Around Six Mandatory Units

  • equality, diversity and inclusion
  • professional development
  • academic writing
  • communication in care settings
  • health and safety responsibilities
  • assessment processes
  • resource management in health and social care

Qualification Facts

Qualification Information

Qualification Title

OTHM Level 4 Diploma in Health and Social Care Management

Ofqual Reference Number

610/0784/5

Regulation Start Date

07/04/2022

Operational Start Date

07/04/2022

Duration

1 year

Total Credit Value

120 credits

Total Qualification Time

1200 hours

Guided Learning Hours

600 hours

Sector Subject Area

1.3 Health and Social Care

Overall Grading Type

Pass / Fail

Assessment Method

Coursework

Language of Assessment

English

Equivalence

  • a Higher National Certificate (HNC)
  • Year 1 of a three-year UK Bachelor's degree programme

Awarding and Regulation

Recognition and Progression Opportunities

OTHM qualifications are approved and regulated by Ofqual. OTHM also has progression arrangements with several UK universities, allowing learners who complete Level 3 to Level 7 qualifications to be considered for advanced entry to corresponding degree year, top-up, and Master's or top-up programmes.

Academic Progression

  • progression to relevant OTHM Level 5 Diplomas
  • direct entry into Year 2 of a three-year UK Bachelor's degree programme
  • progression to the OTHM Level 5 Extended Diploma in Health and Social Care Management within 3 years, subject to new centre registration

Important Progression Note

Any learner who successfully completes the OTHM Level 4 Diploma in Health and Social Care Management may, within 3 years, progress and complete the required Level 5 mandatory units to gain the full OTHM Level 5 Extended Diploma in Health and Social Care Management. A new registration must be made by the centre.

Structure

Qualification Structure

The qualification consists of 6 mandatory units, totalling 120 credits, 1200 hours TQT, and a recommended minimum of 600 GLH.

ReferenceUnitLevelCreditsGLHTQT
K/650/1117Promoting Equality, Diversity and Inclusion in Health and Social CareLevel 420 Credits100 GLH200 TQT
K/650/1144Professional Development and Academic WritingLevel 420 Credits100 GLH200 TQT
L/650/1118Communication in the Caring ProfessionsLevel 420 Credits100 GLH200 TQT
M/650/1119Principles of Health and Safety for Health ProfessionsLevel 420 Credits100 GLH200 TQT
L/650/1136Assessment Processes in Health and Social Care SettingsLevel 420 Credits100 GLH200 TQT
M/650/1137Resource Management in Health and Social CareLevel 420 Credits100 GLH200 TQT

Total Qualification Time (TQT)

The estimated total amount of time that could reasonably be expected for a learner to achieve and demonstrate the level of attainment required for the qualification.

  • guided learning hours assigned by the awarding organisation
  • time spent in preparation, study, training, and assessment directed by a tutor or provider, but not necessarily under immediate supervision

Guided Learning Hours (GLH)

The hours during which a teacher, lecturer, or staff member is available to provide immediate teaching support or supervision to a learner working towards the qualification.

Credit Value

The number of credits awarded for successful achievement of the learning outcomes of a unit.

  • One credit is equal to 10 hours of TQT.

Entry Requirements

Who Can Apply

These qualifications are designed for learners who are typically aged 18 and above.

  • a relevant Level 3 Diploma qualification or equivalent
  • GCE Advanced Level in 2 subjects or equivalent
  • mature learners over 21 with relevant management experience, subject to confirmation with the delivery centre before registration

If a learner is not from a majority English-speaking country, they must provide evidence of English language competency.

What You Will Gain

Career and Study Value

  • build knowledge and practical competence for managerial roles
  • strengthen workplace decision-making
  • develop academic writing and reflective practice skills
  • improve understanding of assessment and care planning
  • gain confidence in communication and partnership working
  • understand compliance, health and safety, and quality requirements
  • progress to further study or higher education routes

Flexible Delivery

OTHM does not specify a single mode of delivery for this qualification. Centres are free to deliver the qualification using any mode that meets learners' needs, provided the full learning experience is appropriately designed.

Equality in Delivery

Centres must ensure that their chosen delivery mode does not unlawfully or unfairly discriminate and that equality of opportunity is promoted. Where reasonable and practicable, centres should address identified inequalities or barriers.

Guided Learning in Practice

The GLH listed for each unit gives centres an indication of the likely number of hours of teacher-supervised or direct study time required to teach that unit.

Assessment and Verification

How the Qualification is Assessed

  • all units are assessed by the centre
  • all units are internally quality assured by the centre
  • all units are externally verified by OTHM
  • the qualification is criterion referenced and based on achievement of all specified learning outcomes
  • to achieve a pass, learners must provide sufficient evidence to meet all learning outcomes and assessment criteria
  • assessment guidance and marking criteria are provided in the Assignment Brief document
  • assessors are expected to provide an audit trail showing how overall achievement decisions were reached

Recognition of Prior Learning

RPL Guidance

Recognition of Prior Learning is a method of assessment that considers whether learners can demonstrate that they already possess the knowledge, understanding, or skills needed to meet the assessment requirements for a unit.

  • Accreditation of Prior Learning (APL)
  • Accreditation of Prior Experiential Learning (APEL)
  • Accreditation of Prior Achievement (APA)
  • Accreditation of Prior Learning and Achievement (APLA)

RPL is generally used for units rather than an entire qualification. It is not acceptable to claim the whole qualification through RPL. Where evidence only partially meets a learning outcome, additional assessment methods should be used.

Equality and Diversity

Inclusive Practice

OTHM provides equality and diversity training to staff and consultants and requires compliance with the Equality Act 2010 and related legislation in relation to its qualifications.

Qualifications are developed and reviewed to avoid, where possible, any feature that might disadvantage learners because of the following protected characteristics or circumstances.

age
disability
gender
pregnancy or maternity
race
religion or belief
sexual orientation

Where a qualification includes a feature that might disadvantage a particular group, for example because of a legal health and safety requirement, this is clarified in the qualification specification.

Units and Curriculum

Detailed Unit Content

K/650/1117

Unit 1: Promoting Equality, Diversity and Inclusion in Health and Social Care

Level 420 Credits100 hours GLH200 hours TQTPass / Fail

Unit Aim: This unit enables learners to develop strategies for implementing and leading excellence in practice in relation to equality, diversity, rights, risk management, and balancing rights with duty of care in health and social care settings.

Understand equality, diversity, inclusion and human rights in the workplace

  • definitions of diversity, equality, inclusion, discrimination, unconscious bias, protected characteristics, and human rights
  • legislation including the Equality Act 2010, Mental Capacity Act 2005, and Human Rights Act 1998
  • models of practice that support fair treatment, positive workplace culture, equal opportunities, diversity, and inclusion
  • the impact of structural, institutional, and physical barriers, as well as prejudice, values, beliefs, and attitudes

Understand the development of systems that promote diversity, equality and inclusion

  • the effectiveness of policies in meeting legislative requirements
  • procedures that promote equality, diversity, and inclusion in the workplace
  • anti-discriminatory and non-judgemental attitudes
  • role modelling, training, supervision, challenging discrimination, and person-centred and strength-based approaches

Be able to promote equality, diversity and inclusion

  • how promoting equality, diversity, inclusion, and human rights leads to improved outcomes
  • how to communicate methods of promoting equality and inclusion
  • how to support others in active promotion of equality, diversity, and inclusion
  • how to challenge discrimination and exclusion in both policy and practice
  • how person-centred working supports inclusion, choice, wishes, and preferences

Know how to manage risk and balance rights with duty of care

  • ethical dilemmas in balancing individual rights and duty of care
  • principles of informed choice and capacity
  • strategies for managing risk while respecting rights
  • dignity, justice, sound judgement, compassion, and protection from harm
  • duty of care, codes of conduct, support for decision-making, and Mental Capacity Act principles including best interests, advance decisions, deputies, and the Court of Protection

Assessment: Coursework, approximately 3000 words. All learning outcomes and assessment criteria must be met.

K/650/1144

Unit 2: Professional Development and Academic Writing Skills

Level 420 Credits100 hours GLH200 hours TQTPass / Fail

Unit Aim: This unit deepens learners' understanding of professional development and supports them in exploring their own development as managers in health and social care. It also introduces the academic writing skills required for continuous professional development.

Understand the principles of professional development

  • the meaning of professional development as a continuous process
  • professional codes and standards such as HCPC and NMC standards
  • barriers including attitude, access to training, time, cost, learning style, and resources
  • formal and informal development opportunities such as appraisal, mentoring, coaching, organised learning, presentations, and sharing good practice
  • key considerations such as budget, time, career goals, and time off

Be able to develop goals and targets for their own professional development

  • evaluate their own knowledge against standards and benchmarks
  • create SMART goals
  • identify appropriate targets to meet expected standards
  • assess learning opportunities suited to personal learning style
  • use tools such as SWOT analysis and learning style questionnaires

Be able to prepare a professional development plan

  • priority development areas
  • short- and long-term goals
  • achievement dates
  • methods of achieving objectives
  • support required
  • evidence of outcomes and progress review

Be able to use models of reflective practice to evaluate own development

  • Kolb
  • Johns
  • Gibbs
  • Jasper
  • Schon
  • using reflection to improve performance, set goals, and evaluate whether practice is safe, current, evidence-based, and fit for purpose

Be able to apply appropriate academic conventions in written communication

  • clarity and presentation
  • audience awareness
  • objective writing
  • logical structure and flow
  • theory application
  • evidence-based argument
  • accurate referencing using Harvard conventions
  • plagiarism awareness
  • paraphrasing, summarising, reflective learning, and critical analysis

Assessment: Coursework, approximately 3000 words.

L/650/1118

Unit 3: Communication in the Caring Professions

Level 420 Credits100 hours GLH200 hours TQTPass / Fail

Unit Aim: This unit helps learners build knowledge and skills in effective communication practices, recognising communication as a key responsibility of senior staff in health and social care settings. It also introduces systems and procedures that support safe and efficient information use.

Know about the range of communication requirements in the workplace

  • the communication cycle
  • communication in groups and with individuals
  • strategies for meeting personal and organisational needs
  • barriers related to culture, language, conflict, change, power dynamics, self-esteem, environment, and poor listening
  • methods including verbal, paralinguistic, non-verbal, sign language, Makaton, Braille, assisted, written, and electronic communication

Be able to use communication systems and practices in the workplace

  • feedback from service users, staff, visitors, and others
  • changes to practice and procedures
  • confidentiality and rights
  • consequences of poor communication such as loss of trust and breaches of confidentiality
  • communication techniques that support effective practice

Be able to use communication systems to facilitate partnership working

  • record sharing where appropriate
  • electronic and written systems
  • face-to-face communication
  • roles, responsibilities, and protocols
  • collaboration between professionals, agencies, and organisations to improve outcomes

Know how to use systems for information management

  • legal and ethical tensions in information sharing
  • how personal information is processed to meet legal requirements
  • GDPR, the Care Act 2014, Data Protection Act, Human Rights Act, Freedom of Information Act, Equality Act, Public Interest Disclosure Act, and NHS confidentiality guidance
  • storage and protection of confidential information

Assessment: Coursework, approximately 3000 words.

M/650/1119

Unit 4: Principles of Health and Safety for Health Professions

Level 420 Credits100 hours GLH200 hours TQTPass / Fail

Unit Aim: This unit enables learners to understand health and safety responsibilities, risk assessment processes, and the importance of complying with health and safety requirements within health and social care settings.

Know about the current legislative framework for health and safety

  • the role of the Care Quality Commission, Health and Safety Executive, and local authorities
  • legislation such as the Health and Safety at Work etc. Act 1974, COSHH, Management of Health and Safety at Work Regulations 1999, Electricity at Work Regulations 1989, Food Safety Act 1990, Food Hygiene Regulations 2014, PPE Regulations 1992, RIDDOR 2013, Health and Social Care Act 2012, Human Medicines Regulations 2012, and Regulatory Reform (Fire Safety) Order 2005
  • employer and employee responsibilities
  • record keeping, reporting, audits, and updating risk assessments

Understand the importance of compliance in relation to health and safety

  • how to support others to comply with health and safety requirements
  • consequences of non-compliance including improvement notices, prohibition notices, and prosecution
  • the importance of record keeping and audit trails
  • health and safety awareness through meetings, posters, role modelling, and responsibilities

Understand risk assessment processes related to health or social care

  • the range of risk assessments used in care settings
  • the five steps of risk assessment
  • hazard identification
  • severity and likelihood of harm
  • risk controls
  • environments, equipment, infections, substances, working conditions, abuse, injury, stress, and damage
  • monitoring and reviewing the effectiveness of controls

Be able to review health and safety practices, policies and procedures

  • evaluate existing health and safety arrangements in the workplace
  • recommend changes to improve safety, compliance, and current practice

Assessment: Coursework, approximately 3000 words.

L/650/1136

Unit 5: Assessment Processes in Health and Social Care Settings

Level 420 Credits100 hours GLH200 hours TQTPass / Fail

Unit Aim: This unit develops learners' understanding of assessment models, reviewing and planning skills, and the importance of meeting the needs of individuals accessing services through effective assessment processes.

Know about approaches used in the assessment process for care provision

  • the purpose of assessment models such as the questioning model, procedural model, and exchange model
  • needs-led and user-led assessment
  • single assessment processes
  • risk assessment
  • care and support planning
  • tools such as pain assessment scales, patient health questionnaires, Glasgow Coma Scale, activities of daily living measures, Waterlow score, nutrition, height, and weight assessment

Know how to lead assessments for care provision

  • person-centred approaches that support individual participation
  • client voice, advocacy, translators, interpreters, and capacity
  • undertaking assessments
  • referral processes
  • collaborative and multidisciplinary working
  • empowerment and anti-discriminatory practice
  • the importance of language used in assessments

Know how to manage the outcomes of care assessments

  • how to develop care or support plans with the individual
  • how to evaluate the effectiveness of the assessment process and its outcomes
  • how to develop an action plan following assessment review
  • how to ensure plans are person-centred, valid, reliable, culturally sensitive, inclusive, and free from unnecessary jargon

Be able to advise others about the role of assessment

  • how to formally instruct others about the assessment process
  • how to help staff understand assessment tools
  • how to assess staff understanding of the impact of assessments on individuals and their families
  • use of training methods such as handouts, PowerPoint presentations, supervision sessions, and staff development resources

Assessment: Coursework, approximately 3000 words.

M/650/1137

Unit 6: Resource Management in Health and Social Care

Level 420 Credits100 hours GLH200 hours TQTPass / Fail

Unit Aim: This unit helps learners understand the fundamentals of human resources, team management, regulation, inspection, and financial resource management in health and social care settings.

Know about the purpose and objectives of human resource management

  • staffing
  • employee compensation
  • discipline
  • people, process, and performance
  • workforce planning
  • talent management
  • employee engagement
  • performance management

Understand key aspects of managing others in the workplace

  • management and leadership styles such as autocratic, democratic, and laissez-faire
  • the importance of supervision and appraisal
  • recruitment and retention
  • legal and policy context
  • vetting and barring
  • induction
  • health and safety, infection control, food handling, first aid, moving and handling
  • Tuckman's group theory
  • Belbin's team roles
  • managing meetings
  • the impact of change, including insecurity, confusion, reduced confidence, non-compliance, and varied staff responses

Understand the regulation and inspection of health and social care services

  • the regulatory system underpinning service delivery
  • Care Quality Commission key lines of enquiry
  • inspection processes
  • sector requirements
  • announced and unannounced inspections
  • surveys, inspector activity, and national minimum standards

Understand the management of financial resources

  • principles of budget management
  • cost benefit analysis
  • fixed and variable costs
  • expenditure auditing
  • budget profiling
  • involving staff in budget management
  • incentive plans
  • capital and revenue expenditure
  • funding mechanisms such as hire purchase, lease, and loans
  • factors affecting funding allocation, including need, priorities, competing priorities, resource availability, and market influences

Assessment: Coursework, approximately 3000 words.

Quality and Support

Quality Assurance and Learner Information

Quality Assurance

All units are assessed and internally quality assured by the centre and externally verified by OTHM. This supports consistent standards and accountability throughout delivery and assessment.

Assessment Approach

All units are assessed through coursework. Learners must meet every learning outcome and assessment criterion to achieve a pass in each unit. Each unit has an approximate coursework length of 3000 words.

Important Information

While every effort is made to keep programme specification information up to date, changes to procedures, regulations, fees, timetables, and related matters may occur during the course of study. Learners should therefore regard the specification as a guide to the learning experience.

Gain the practical knowledge, academic foundation, and managerial understanding needed to progress in health and social care.
Study an Ofqual-regulated Level 4 qualification designed to build confidence in communication, assessment, health and safety, equality, and resource management.
Progress towards Year 2 of a UK Bachelor's degree while developing the workplace knowledge and leadership foundations needed for a successful future in health and social care management.